Cancellation(s) of your course, event or webinar places must be received no later than 5 working days prior to the training, event, webinar programme start to qualify for a full refund.

1. Delegates attending free events

Delegates who sign up to attend a free event, but fail to cancel within the above time limit (5 working days) will be liable for a £25 + VAT charge to cover catering costs and administration costs.

2. Substitution of another delegate for your Booking

If you are unable to attend your Booking you may make a delegate substitution in your place. If you wish to make a delegate substitution for your Booking contact SCI Education on +44 (0)1344 636500 between 09:00 and 17:00 Mondays to Fridays or email Education@steel-sci.com to provide the substitutes name.

3. SCI’s Right to Cancel a Course, Event or Webinar

If there are not enough delegate bookings to cover the costs of running a course, event or webinar SCI reserve the right to cancel the event. In such a case where payment has been made for the Booking a full refund will be provided.

Please see complete terms and conditions for booking courses, event and webinars.